Service = Serving our customers

The services we provide are aligned with the needs of our customers. The quality of our products, experienced engineers and our worldwide partner network assure the maintenance and service for every unit we have sold. From process development to preliminary testing, from initial installation to daily production, PROMESS offers holistic product expertise from a single source and thus provides sustainably rapid service and competent consulting.

Our services include:

• Process development
• Preliminary testing
• Rental units
• Installation
• Extensive documentation
• Training
• Local and remote maintenance
• Calibration services
• Emergency repairs and spare part delivery
• Consignment warehouse
• Worldwide distribution and service network